We aim to deliver your order as quickly and smoothly as possible, and we’ll keep you informed at every stage.
Processing Time
- Orders are typically processed and shipped within 1-2 days.
- Orders placed after 5:00 PM (GMT) will be processed on the next business day.
- Orders placed on Fridays after 5:00 PM (GMT) or during weekends will be shipped the following Monday.
- Once your order has shipped, you will receive a confirmation email containing your tracking details.
All orders are shipped from our UK facility. Delivery times depend on location and chosen service.
Free Standard Shipping (UK)
2–4 business days
Cost: Free
Carriers
We primarily ship via Royal Mail and trusted courier partners, depending on destination and chosen service.
International Orders
- International delivery times and costs vary by destination and will be shown at checkout.
- Customers are responsible for any customs duties, taxes, or import fees imposed by the destination country.
- Customs processing may delay delivery — these delays are outside our control.
Tracking
Once your order has been dispatched you will receive an email with tracking details. If you cannot find your tracking email, please check your spam/junk folder before contacting us.
If you have questions about your shipment, please contact us:
Bola London
Company name: Victorisa Ltd
Phone: +44 7869 792158